How a large Telecom provider is embarking on their Office 365 User Adoption journey | SoMW Podcast - E02S01

How a large Telecom provider is embarking on their Office 365 User Adoption journey | SoMW Podcast - E02S01

In episode 2 of the Stories of Modern Work Podcast, I spoke with Mr Mitul Rana on how a large telecom provider is embarking on their Office 365 User Adoption journey.

You can listen to the episode here.

Here are some key points we discussed in the episode.

  • Infopath to PowerApps โ€“ Donโ€™t migrate infopath forms, instead use the opportunity to rebuild the business process using latest technologies.
  • Lotus Notes to SharePoint Applications โ€“ How change management is key to move users from Lotus Notes.
  • Adoption of PowerApps is still in infancy and has a great potential.
  • How marketing teams can use Microsoft Flow to track Social Sentiment of the brand and campaigns.
  • How to sell external sharing features to end users and get them on-board?
  • Drive the user adoption by showing the business value than the focusing on the technology.
  • Use OneDrive links to document. Stop sending document attachments. โ€“ This is killer tip.

Rana, Thanks for coming on the podcast and sharing your thoughts and experiences about Modern Work.

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